contract 1 to 1

I took out a contract with the Foschini group,I then wanted to cancel it and they said it would take 30 days,after the 30 days I must phone them to activate the no because when the contract expites the no is. deactivated,it expired on the 05 March,the no is still not working,I phoned them and had to give the serial no on the sim,after that I had to go back to the store to have it rica'd again,the no is still not working,I sent them an email,the consultants said they will call but to this day,no call or email from any of the Foschini Group staff,the service is very bad<br> <br> Regards<br> Karin<br> <br>