continual charges for a service I cancelled

Item: Foschini
Rating: 1
Author: Stephen S

<p>I cancelled my one2one contract however my account is still get billed the monthly fee. I sent an email to the one2one customer service team who stated they would request a refund this hasn't happened I am concerned that they will continue to charge my account. This is very poor customer service.</p>

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Replies (1)

Foschini's replyOfficial

28 Jun 2016, 06:56

Good Day Stephen

Thank you for bringing this query to our attention .Kindly note your query was logged and escalated to the 1-2-1 department for assistance .

Regards TFG

Foschini's reply28 Jun 2016, 06:56

Official

Good Day Stephen

Thank you for bringing this query to our attention .Kindly note your query was logged and escalated to the 1-2-1 department for assistance .

Regards TFG