AJ
Amanda J
1 reviews | Active since Dec 2014
18 Feb 2019, 08:56
CONCERNED CONSUMER
Just a concern and a little disappointing , so on Friday I visited the Foschini branch in west street and made my purchase there , then I noticed they were promoting the product RIMMEL and the posters reads ask for your free sample and that is exactly what I did. However the sales consultant advised me that the company that was promoting the foundation has not brought the samples... And I am like wow then why are you'll advertising stuff that you'll dont have it doesn't sense and very unprofessional...
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Foschini's replyOfficial
18 Feb 2019, 16:50Good Day
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's reply18 Feb 2019, 16:50
Official
Good Day
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,