Complaint About Poor Service – Innocent (Foschini Randfontein)

I would like to raise a complaint about the service I received from a salesman named Innocent at Foschini in Randfontein.

I have found him to be very impatient when assisting customers over the phone. Whenever I try to ask questions, he rushes the call and seems eager to hang up instead of helping properly. His tone comes across as rude and dismissive.

What is more concerning is that when I pointed out his behaviour, he did not take it seriously and responded as if it didn’t matter.

This kind of service is unacceptable and does not reflect well on your brand. I would appreciate it if this matter could be addressed so that customers can receive respectful and professional service.