LP
Lee P
1 reviews | Active since Oct 2015
26 Mar 2016, 14:16
complaint
Good day <br> I went to close my account and my mothers.. Staff was unprofessional. While the girl was taking my payment she then asked the other customer to pay and I advised that's wrong as you still doing my bill... After I left the store I turned around and the girl was discussed myself with a client. I asked for the manager and no one was available
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Replies (1)
Foschini's replyOfficial
29 Mar 2016, 15:45Hello angry22 ,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
Best regards,
Foschini's reply29 Mar 2016, 15:45
Official
Hello angry22 ,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
Best regards,