TK
Thulani K

1 reviews | Active since Oct 2012

03 May 2018, 20:41

Complaint

It’s been a month now since I have been waiting for a feedback from Finrite Administrators. On the other hand I am paying for a lost device and still paying them I was told that I have to wait for at least three working days for them to receive a cellphone usage report from Telkom. I’m actually not interested on their service anymore. All I want is my cellphone replaced and their pathetic insurance stopped.

0
Replies (1)
Foschini
Foschini's reply04 May 2018, 08:42
Official

Good day

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG