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legangwa J
1 reviews | Active since Feb 2017
24 Feb 2017, 18:28
complain
<p>I bought a phone and two months later screen cracked then i took it to foschini, they took it for about 8 months then after they told me that they do not have screen for it, before then they said that waiting for quotation which can not be up to 8 months. So as a customer I feel that they failed me.</p>
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Foschini's replyOfficial
24 Feb 2017, 19:07Good day Legangwa
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Foschini team
Best regards,
Foschini's reply24 Feb 2017, 19:07
Official
Good day Legangwa
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Foschini team
Best regards,