WN
Wendy N

1 reviews | Active since Oct 2012

24 Apr 2017, 12:24

Closed account reflecting open in arrears after 6 years on credit Burea

<p> I had a account with Foschini and it now reflects open and in arrears on m credit profile. As a matter fact this is affecting me to get my bond application. I have emailed customer service and no reply. I snt them proof of my c redit report</p>

0
Replies (2)
Foschini
Foschini's reply24 Apr 2017, 15:23
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG

WN
Wendy N's update24 Apr 2017, 15:30
Reviewer Update

I called the customer service department and was advised the admin department wouold get back to me in 20 minutes and have not received any reply till now. I require an instruction to be sent to Credit Bureua to remove this immediately as my bond application is pending. I hae not signed any agreement with you according to the CPA act