1 reviews | Active since Jan 2013
Cheap, non-standard curtain tape used
Bought 2x taped block-out melange light blue curtains at the @Home store at East Rand Mall and when it came time to hang we found that they have used a non-standard and different tape at the top to the normal one that is used. This makes it impossible for the 4-pronged nylon adjustable hooks to be inserted. The width of the gap for the prongs is too narrow on the tape. Curtains have been opened already. Can we return them? Wht the change?
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant department and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant department and they will contact you directly.
Your patience and understanding is appreciated.
TFG