CH
Chevola H
1 reviews | Active since Sept 2014
24 Oct 2015, 20:37
change of details without consent
Received 'my' statement addressed for a Mrs Van Wyk. Also received an account sms addressed for a Mrs Van Wyk.<br> <br> I have sent an email to your Customer Service on 7 October asking whether this was a mistake but up until now no answer.<br> <br> Now I want to know WHO changed my details and WHY and WHAT is happening on my account?! <br> <br> Annoyed, i expected better from this Retail Group.<br> <br>
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Foschini's replyOfficial
25 Oct 2015, 08:38Hello ThatChick,
We've passed your feedback on to our customer service department who will investigate this. They'll be in touch with you directly with an update.
Thanks,
The Foschini team
We've passed your feedback on to our customer service department who will investigate this. They'll be in touch with you directly with an update.
Thanks,
The Foschini team
Foschini's reply25 Oct 2015, 08:38
Official
Hello ThatChick,
We've passed your feedback on to our customer service department who will investigate this. They'll be in touch with you directly with an update.
Thanks,
The Foschini team
We've passed your feedback on to our customer service department who will investigate this. They'll be in touch with you directly with an update.
Thanks,
The Foschini team