1 reviews | Active since Feb 2017

02 Feb 2017, 11:07

Cellphone insurance Foschini Stores

<p>Good day</p> <p> </p> <p>I am having a problem with Foschini stores, i was ****** for my phone last year. I have sent numerous emails and calls but to date no one can assist me. I took out insurance but when i went to claim i was told i am not insured but i do have the papers. I am paying for a phone i do not have and knowing it was insured is not fare at all. Please assist.</p>

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Replies (1)
Foschini
Foschini's reply02 Feb 2017, 14:59
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated

TFG