sR
sbu R

1 reviews | Active since Jul 2015

02 Jul 2015, 11:09

cellphone insurance claim

On the 05/05/2015 I took my damaged Blackberry 8520 to Foschini in trade Route Mall for repairs since I had it insured and didn't by any chance miss the payment. Now today the 02/07/2015 I received a call from the insurer telling me to send the proof that I was attending a course fo 2 weeks before I brought. The phone. How fair and what has that got to do with the claim? Here's the number he called from +***. Foschini group if this is what you do to loyal customers then you have got it all wrom this time I'm a legal representer in the south gauteng high court I'm am on to you!

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Replies (1)
Foschini
Foschini's reply02 Jul 2015, 15:05
Official
Hello sbuchef,

Think you for bringing this to our attention. Your query needs to be investigated by our TFG Insurance department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.