cellphone insurance claim
<p>it's been over 2 weeks without a phone, no one bothers to contact me and give me an update regarding my cellphone insurance claim. whenever i contact foschini, they either advise me that it would take 5 to 7 working days for my claim to be sorted out or they do not answer the phone. i have been without a phone now for 2 weeks. this is not acceptable,</p>
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
TFG