Cellphone insurance and screen protector

December I bought a P30 lite had a few major issues that was sorted out by the store manager to basically resolve issue but still now currently my screen purchased by the store is peeling from my screen and also my cell phone insurance did not deduct from my bank account. Now the question remains was my cellphone insurance documents submitted ect. This was a terrible experience from hi store canal walk from the onset. I am done dealing with the store that just caused so much issues, I want the store area manager to contact me ASAP.