JM
Joyce M

1 reviews | Active since May 2015

28 May 2015, 11:53

Cellphone insurance

Good morning<br> I did bought cell phone at Foschini Menlyn and it was insured. it was lost and did report to fochini church street in February 2015 not sure of the date. The IMEI no.*** and ITC Blacklisting ref no: ***8 .After a week I received a call from insurance dept requesting my marriage certificate and affidavit from the police , I did submit to menlyn branch as requested till today I haven't heard from them. <br> <br> I therefore request your intervention in this regards

0
Replies (1)
Foschini
Foschini's reply31 May 2015, 15:03
Official
Hello maimathu,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.

Kindly note that this may take up to two working days and your patience will be greatly appreciated.

Best
The Foschini team