NC
Nurse C

1 reviews | Active since Jun 2016

26 Jun 2016, 15:15

Cell-phone complain

<p>I bought my phone on account at the shop, my phone died still under warranty, I took it back on the 14th of March 2016.</p> <p>I was told the phone will be taken to the technician for a period of 4 weeks, it is now 4 months my phone is not back. I have been to the shop couple of times and all they say is its not back yet.</p> <p> </p> <p>I'm very much dissapointed by their services.</p>

0
Replies (1)
Foschini
Foschini's reply11 Jul 2016, 05:51
Official

Good Day Nurse Chabalala

Our apologies for the late response .

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG