1 reviews | Active since Jul 2016

16 Jun 2018, 13:36

Can’t complain about the service, because it’s non-existent

App**** for a TFG account. The only reply I ever receive is: “our agent will be with you shortly.” It’s been 4 working days. Still no response.

Foschini, what is your definition of shortly? A week?

Edgar’s says they can do it immediately, therefore I want to cancel my application.

I’ve tried cancelling my application numerous times. Still no success.

Foschini, if this is the way you do business, I definitely don’t want to be part of it.

Please advise how I can go about cancelling my application.

If I keep waiting for your agent, nothing will happen.

Your assistance is greatly appreciated.

0
Replies (1)
Foschini
Foschini's reply16 Jun 2018, 13:51
Official

Good Day Bianca

We’re looking into this and will make sure that someone gets in touch with you. We apologise for the wait, and we’ll make sure this doesn’t happen again.

Thanks,

The Foschini team