1 reviews | Active since Oct 2017
Cannot Provide Direct Answers for Loss of Cell Phone
They have been saying the same thing over and over again. That they will check with repair if its ready. Today they tell my sister that they can't find my phone, while i'm still paying for it. I took the phone in on the 3rd of August, been two months now with no clear feedback. This is very upsetting and not unacceptable. This is the Foschini Store, Promenade Mitchell's Plain.
Please sort this out ASAP!!! Or I will take this matter further and take legal action. If I don't get any feedback regarding this matter, I will get my Lawyer to take this matter further.
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG