TK
Tracy K
1 reviews | Active since Mar 2013
30 Mar 2015, 11:41
CANNOT GET THROUGH
I have been trying literally to get through to the call centre for 2 weeks. I have sent an email but also no response to this. I have been into the Foschini branch at Hemingways but I am also told there that they can't reach the call centre either. I am told that no one at the branch can help me, I have to speak to the call centre. Really, this is ridiculous.
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Foschini's replyOfficial
30 Mar 2015, 13:08Hello tracy.koekemoer,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best regards,
Foschini's reply30 Mar 2015, 13:08
Official
Hello tracy.koekemoer,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best regards,