KP
Kameshnie P
1 reviews | Active since Jan 2013
31 Jan 2015, 11:42
Can't Even Get A Gift Card
My mum received a gift and it was purchased from Foschini we don't have a till slip asked for a gift card so we can shop at our own convenience and we were told we couldn't I've never been in a store where everything looks so ugly a Gift that was meant for good has now turned out to be horrible Thanks for ruining my mum's birthday gift
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Replies (1)
Foschini's replyOfficial
01 Feb 2015, 11:22Hello Kameshnie,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Foschini's reply01 Feb 2015, 11:22
Official
Hello Kameshnie,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant