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Ncedisa N

1 reviews | Active since Nov 2013

23 Nov 2015, 08:11

Can I get my refund from Foschini please

I sent a request for a refund on the 16th of November to the Foschini group refunds department. This was supposed to be resolved within 4 days but till today I still haven't received any payment from them. I sent them all the required documents and they made this sound like an easy transaction. Now what is taking them so long?

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Replies (1)
Foschini
Foschini's reply23 Nov 2015, 15:40
Official
Hello ncenok1990,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.