1 reviews | Active since Nov 2011

30 Jun 2016, 09:21

CALL CHARGES - EXTRA ON ACCOUNT REDICULOUS

<p>Good day, even though I have made arrangements and paying every month and more to settle the account, you charge me R20.85 for phone calls. a call is basicaly .64 cents per minute - according to you phone me more than 32 minutes? to do what. To ask me when I will pay, I wpay on the same date again. You do not even check the account, and then the cost is added the same date I'm paying every month? I transfer the money every month on the 25th and you charge me on the 25th for a phone call of R20.54 to do what? wow think this is redicolous and money making ****. </p>

0
Replies (1)
Foschini
Foschini's reply01 Jul 2016, 14:04
Official

Good Day Lorinda

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG