SM
Stan M

1 reviews | Active since Mar 2012

06 May 2015, 16:56

call centre harassment

I keep getting calls from *** which I believe to be from Foschini<br> Calls are received during business hours, at night and even on weekends.<br> When caller who states they are from Foschini is asked what call is in connection with call is immediately terminated.<br> These unsolicited calls are annoying and disruptive .<br> If Foschini's business plan is to intimidate and annoy customers they are succeeding.<br> Until this practice ceases I suggest that all recipients boycott all Foschini Group stores - I certainly intend to do so

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Replies (1)
Foschini
Foschini's reply07 May 2015, 14:57
Official
Hello sfmza,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

Best regards,