TS
Tanya S
1 reviews | Active since Jan 2016
27 Jan 2016, 09:15
Call Centre driving me crazy!!
I am absolutely irritated and disgusted with the call centre, up to the point where I want to close my account!! How many times do I need to tell them I am NOT interested in their insurance plan and what else!! I have asked them a gazillion times to remove me from their list, because I am already fully covered and NOT interested in anything they are offering. I really just want to shop and pay my account!! THAT'S IT!!!! For any other financial stuff I go to my broker, thank you!!<br> <br> Can anyone please assist, how do I get myself removed from that call list or is closing my account the way to go???<br> <br> Kind regards,<br> Extremely disgusted and irritated (used to be loyal) customer!!
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Foschini's replyOfficial
27 Jan 2016, 09:28Hello TaanSwan,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini's reply27 Jan 2016, 09:28
Official
Hello TaanSwan,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.