NN
Noluphiwo N
1 reviews | Active since Nov 2015
03 Apr 2016, 22:23
Call Centre calls harassment
I subscribed to your service where airtime is put into my account and this is included in my instalment. Now Foschini deducts my own airtime that I put into my cell phone, I would therefore like to discontinue this service as I had an emergency and couldn't use airtime that I put in my phone as it was deducted immediately. Secondly, can you stop harassing me with your calls everyday? I AM NOT interested in your magazine or insurance contracts. Please refrain from calling me everyday, you are annoying and it is harassment!
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Foschini's replyOfficial
04 Apr 2016, 16:45Hello NoluphiwoN,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best regards,
Foschini's reply04 Apr 2016, 16:45
Official
Hello NoluphiwoN,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best regards,