Call Centre
On a daily basis I get phone calls from a number registered to Foschini. The moment I answer they put the phone down. This happens at least 4 times a day. Who monitors your call centre outbound staff. Clearly they are not doing a great job as your staff are "*****ing" the books when it comes to stats.
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Foschini's replyOfficial
14 Jan 2018, 12:49Hi brad-rheede
Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.
Thanks,
The Foschini team
Best regards,
Foschini's reply14 Jan 2018, 12:49
Official
Hi brad-rheede
Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.
Thanks,
The Foschini team
Best regards,