mP
mekias P
1 reviews | Active since Nov 2014
07 Feb 2022, 11:48
Call center people are arrogant for no reasonable
Sportscene call center people are just unprofessional. Got a call offering me a cellphone data deal from Ibrahim and declined the offer, he called me a few minutes later telling me that he wanted to explain how he was saving me money i declined and he calls me a few seconds later, saying and i quote verbatim, “you see how much power i have, with just one button i can make you answer your cellphone this was just not acceptable. Where does the foschini group get these people i need a personal apology from Ibrahim as he is the most annoying and disrespectful person i have ever known. This is unacceptable at all
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Replies (1)Foschini's replyOfficial
08 Feb 2022, 15:48Dear Mekias,
We are concerned to hear about the experience you’ve had, and would like to extend our sincere apologies. This is not the level of service we strive to provide our customers.
We would like to thank you for sharing your experience with us. We have escalated this matter with our team would like to get in touch with you directly to discuss this further and reiterate our apologies.
Kind regards,
The Foschini Team
We are concerned to hear about the experience you’ve had, and would like to extend our sincere apologies. This is not the level of service we strive to provide our customers.
We would like to thank you for sharing your experience with us. We have escalated this matter with our team would like to get in touch with you directly to discuss this further and reiterate our apologies.
Kind regards,
The Foschini Team
Foschini's reply08 Feb 2022, 15:48
Official
Dear Mekias,
We are concerned to hear about the experience you’ve had, and would like to extend our sincere apologies. This is not the level of service we strive to provide our customers.
We would like to thank you for sharing your experience with us. We have escalated this matter with our team would like to get in touch with you directly to discuss this further and reiterate our apologies.
Kind regards,
The Foschini Team
We are concerned to hear about the experience you’ve had, and would like to extend our sincere apologies. This is not the level of service we strive to provide our customers.
We would like to thank you for sharing your experience with us. We have escalated this matter with our team would like to get in touch with you directly to discuss this further and reiterate our apologies.
Kind regards,
The Foschini Team
