MA
Morne A

1 reviews | Active since Jan 2011

14 Oct 2016, 11:44

Call Center Harrasment

<p>Yesterday my wife received 6 calls after hours from their call center. True caller identifies the call then we simply dont answer because our account is in credit so there is no reason for them to phone! On call number 4 I answered the phone and got in an argument with a ****y sales consultant! I asked him to never phone us again after hours! Guess what, we received two more calls after that which we did not answer! </p> <p>Fouchini this is total harrassment! We are closing this account this week still. </p>

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Replies (1)
Foschini
Foschini's reply14 Oct 2016, 12:37
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG