Bunch of *******

Foschini Woodlands has hired a bunch of *******! My husband went into the store on the 27th of November, to purchase a few things. He then paid using gift vouchers we got as wedding gifts. The cashier helping, named Malebo advised that she would discard the gift cards and an eGift voucher would be sent to him of the balance. This never happened, my husband then went in on the 30th to find out why, he was then told by the same *****, that there's nothing she can do. He has lost that money. I called the TFG customer care line to report this, I was referred to the store and it's been nothing short of a **** show. I get called every second day, being asked for the gift card number TF! I've explained multiple times that we don't have the gift card because their colleague said she'd discard them. It's been over a week and there's NO FEEDBACK! just them blowing up my phone for nonsense. I sent the store manager a copy of the receipt, as per her request and still nothing. Go to this store with caution! Clearly TFG is in the business of hiring rude, ******* who don't give a damn about customer service.