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Anusha D
1 reviews | Active since Apr 2015
24 Apr 2015, 14:27
Bugs found in Diesel Perfume
Purchased the above mention perfume,after using it found bugs at the bottom of the bottle. After a few days developed a rash which became red and itchy. Been to the doctor a few times which has cost me a lot. Still have a scar as a result. Spoke to manager and counter staff,got no response. Your assistance will be appreciate in this matter.
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Foschini's replyOfficial
28 Apr 2015, 08:44Hello ****ha12,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini's reply28 Apr 2015, 08:44
Official
Hello ****ha12,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.