bL
beverly L
1 reviews | Active since Nov 2010
30 Mar 2016, 09:02
Broken watch
I am very disappointment about the watch I bought from Foschini, l thought its the plastic that I have to remove only to find out its a broken glass. Why do salesperson do not check the product before handing them to customers? Making sure that its 100%
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Foschini's replyOfficial
30 Mar 2016, 10:46Hello ledimob,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
Best regards,
Foschini's reply30 Mar 2016, 10:46
Official
Hello ledimob,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
Best regards,