SN
Simangele N
1 reviews | Active since Mar 2015
25 May 2015, 13:57
broken Mirror
Yesterday (24/05/15) I went to Foschini Stores at Sunny Park Sunnyside Pretoria. My 3 year old daughter was hit by the mirror and got injured I had to take her to ER at Muelmed Hospital, she has cuts on her face and her head was swollen. The staff didn't show any remorse only one was concern Kediboni who called me back just to check on the child. Now my I want to know how does a 6 feet mirror that is suppose to be fixed on the wall hit my daughter and injure her. Who is going to be responsible for safety in that store how can they be so negligent and Who is going to pay for the medical bill and the pay and sufferings we suffered yesterday me and my child.
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Foschini's replyOfficial
25 May 2015, 15:43Hello Zamantini80,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,
Foschini's reply25 May 2015, 15:43
Official
Hello Zamantini80,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,