EM
Eliana M
1 reviews | Active since Sept 2012
22 Apr 2015, 08:53
Broken Brand New boot and C/S cant assist
On Saturday 18th April I bought a boot at Foschini Tygervalley mall. This morning Wednesday 22 April 2015 I wanted to put the bot on and the left foot zip does not work. <br> <br> When I contacted customer Service to assist me in locating another boot at a store near to me the agent told me she is unable to help me. <br> <br> Really don`t expect such terrible service from Foschini.
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Foschini's replyOfficial
22 Apr 2015, 09:22Hello Eliana,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini's reply22 Apr 2015, 09:22
Official
Hello Eliana,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.