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achmat A

1 reviews | Active since May 2013

10 Jul 2017, 16:50

Breach of confidentiality

<p>Good day ,</p> <p> </p> <p>I have been trying to get hold of use for a while due to breaching of confidentiality of a customer</p> <p> </p> <p>I am a customer at tfg my account was handed over because of none payment the reason for me not paying was because my information was given to a third party constantly and the person that disclosed the information is a supervisor at the collections department if this matter cant be resolved I will take it further I will disclose my id number with tfg when I am called and hope we can come to a agreement because the law was broken regarding customers confidentiality and we as consumers are protected against that so I will be waiting on a call or I do the necessary steps which </p> <p> </p> <p>Call me on ********** 274</p> <p> </p> <p>Regards</p> <p>Achmat Abrahams</p>

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Replies (1)
Foschini
Foschini's reply11 Jul 2017, 10:04
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG