SB
Sache B

1 reviews | Active since Aug 2017

30 Aug 2017, 11:07

Block on my account because of employment.

I am really annoyed at the fact that I cannot purchase on my Foschini account due to the fact that my employment contract ends December 31st. They put the block on my account 2 to 3 months ago..not even contacting me to let me know, they removed my credit and now I am paying for an account that I cannot use ! Then what is the point of having an account if I cannot purchase ? So basically when I sign my new employment contract in December, I have to fax that through to them and only have my account activated for another 6 months. No thank you, I will be paying my account finished and then close it as the account is absolutely useless..I can afford to pay my account, surely I can purchase on my account. Thank you Foschini for your fast delivery for online purchases but that is the only good thing I have to say.

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Replies (1)
Foschini
Foschini's reply30 Aug 2017, 15:11
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG