1 reviews | Active since May 2016

26 May 2016, 14:25

Blacklisted for an account I do not own without prior notification

<p>In March I discovered that I had been blacklisted by The Foschni Group for an account I apparently had with American Swiss. I have never had a credit account with any store. I had never received any form of communication informing me of my supposed debt. Despite my best efforts to prove that I was not in South Africa on the date this account was supposedly opened. I was promised the matter will resolved within 6 weeks and that all credit beaureaus had been informed to clear my name urgently. Today, two months later I receive an email from a debt collector threatening me with leagal action.</p>

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Replies (1)
Foschini
Foschini's reply27 May 2016, 07:52
Official

Good Day Bandile

Thank you for bringing this to our attention .Kindly note your query was logged and escalated to the accounts department for their assistance .The will investigate the query and contact you directly via email .

TFG Team