billing

<p>my account is in arrears for several months. I was asked to pay R650 for 3 months and then I must call back to ask them to restructure my account. I called last month after the payment of R650 and I was told that I would get a message which I didn't. I receiveda statement and the account was not restructured as promised. the instalment is more than what I paid. Where in earth must I get the money. This is totally ridiculous. I'm so tired of *********** people who cannot do their job. Dont make promises you can't keep. And I have to dissapoint foschini that I cannot afford that instalment. </p>