JN
Julie N

1 reviews | Active since Oct 2014

01 Feb 2016, 11:04

BEWARE! ********* ARE OPERATING FROM FOSCHINI

I went to the Foschini store on Sunday 31 Jan 2016 and was obviously targeted by ********* who operate from Cresta Shopping Centre and Foschini and ****** me of my new cell worth R14 000. I know my voice is a drop in a large ocean but I am SICK of the ********* all around us daily and the attitude of \just accept it and move on\". I was more shocked to hear from MTN where I did a SIM swop that she did another for a lady ****** at Foschini Sandton and then I return to work and my manager tells me her sister was ****** at Foschini Clearwater. Is this just coincidence or is there a pattern? There are no security guards in Foschini and the manager Felisia confirmed she is fami**** with these ********* and chase them from the store often! All I did was enjoy my shopping experience and spend some money at Foschini but walked away shocked with absolutely no assistance! The mall security was not of much help and Foschini did not even report it to their store manager or regional manager. GET INVOLVED PEOPLE AND BRING THE ********* TO JUSTICE OR ARE YOU IN ON IT?"

0
Replies (1)
Foschini
Foschini's reply01 Feb 2016, 13:43
Official
Hello JulesN,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.