TM
Tshepiso M

1 reviews | Active since Jan 2019

27 Jan 2019, 15:43

being de*****ed by foschini,poor customer service and *********** employees

I closed my foschini account last year August and paid the out standing amount.on the 24th of January Brian Jones called me from foschini telling me that I owe foschini almost R300.I asked Brian what is foschini charging me for because I closed my account last year and he failed to explain to me what foschini is charging me for.every month foschini is charging me for what I don't know and foschini employees can not explain to me why they are charging me for ...this is unfair because at the end of the day they are ruining my name.Am tired of being called by *********** employees of foschin.I will never again open an account with foschini or buy anything from there.

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Replies (1)
Foschini
Foschini's reply28 Jan 2019, 13:38
Official
 

Good Day

 

Thank you for bringing this to our attention.  Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

 

TFG