PN
Phatisa N
1 reviews | Active since Jun 2015
05 Jun 2015, 15:46
Been contacting them with no response
They not answering their call centre phones. when i initially get through i'm kept on hold and my call is dropped. I want them to settle my mother's claim and, close her account and pay us what is due to us. I'm tired of contacting them i'm going to approach an insurance ombudsman and lay a formal complain.
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Foschini's replyOfficial
05 Jun 2015, 16:10Hello Phati20,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini's reply05 Jun 2015, 16:10
Official
Hello Phati20,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.