tR
tasneem R

1 reviews | Active since Jan 2018

12 Jan 2018, 13:58

Baywest Mall Port Elizabeth

I went into Foschini Baywest Mall Port Elizabeth the cosmetics side on Sunday the 7th January 2018. Walked in looked around went to the counter where the shop assistants were standing and talking and asked for advise on cosmetics. I asked what products I should buy of I want to start wearing make-up. She answered Revlon and continued talking to her colleague. I looked at the products not knowing anything and turned around and walked out. The attitude and customer service is really bad.

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Replies (1)
Foschini
Foschini's reply15 Jan 2018, 14:05
Official

Good day

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG