Badumile Mazibuko

<p>what terrible service no respond to my complain about the toll phone </p> <p> </p> <p>.........................................................................</p> <p>Still waiting call to the regional while my brother losing business call and money what wrong with your store can you please close the shop down because you guys fail to give us best service i'm existing customer but no one care even the regional manager she/he doesnt have care !!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>bad service at foschini in gateway</p> <p>On the 13th october me and my brother went to complain about a phone which I'm using for business purposes that this phone is not charging and its over heating and other various problems I'm having with it I was rudely told by the sales lady that initially sold me the phone her name is Terina Pillay while she is talking to me she is also busy giggling away with her colleagues when I asked about this waiting period of 4 to 6 weeks they couldn't explain nor did they see a need to find from the repair people if they could speed up this repair since I'm using this phone to get business calls in fact its my livelihood but I was dismissed by being told that this is not their product but the baffling part I had a receipt that showed I bought from them after they have called through another *********** staff that didn't see a need to even greet and introduce herself when posing few questions she couldn't answer she made a face and said that she cant deal with "this" Terina then left with her I'm assuming to get someone more superior who also just stumbled in front of us like a sack of potatoes and looked at us with an irritated face and she was quick to emphasise that the phone needs to go for repairs which we don't have a problem with but a problem with the waiting period since we use it for business purposes. I'm quite appalled that in this day and age we still endure such level of incompetency and bad customer service from this so called manager Michelle Govender who had an audacity while talking to us speak to her about her floor not set right</p>