1 reviews | Active since May 2011
bad service no connection
I was called by Foschini Group with a cell call offer which would be debited to my Foschini Group Account each month -Extra call time and Sms which I accepted.<br> <br> It worked fine for the first months until I had a bit of difficulty paying my account on time for about 3months.<br> <br> My phone was cut by Foschini Group after a few days of non payment (after Due Date). I was never told that this was even possible or would be done by Foschini on acceptance of offer.<br> This is my small business number and really has been causing problems as my Sim was blocked and I could not accept any business calls. <br> The phone was also blocked for one way calls on a few occasions. My New Xperia cell which I bought on my Foschini Group Account is experiencing countless problems since this blocking and one way blocking. More often than not my customers call me and I cannot hear a thin - dead line, but my customer can hear me clearly. This is ongoing and really a problem.<br> <br> My account has also been blocked in the past 2 months for no apparent reason as my account is up to date and was on nil balance right now.<br> On all occasions I had to go in to your Foschini Store ( after 2days of no service - as line always cut wit
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.
Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best
The Foschini team
Best regards,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.
Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best
The Foschini team
Best regards,
