Bad service from tfg.

On the 21of March 2018 my one to one contact with tfg had ended . When they called me in the ensuing month I told them to reallocate my cell number which I've had for over 15years to a pre paid number as I was no longer interested in their contract . After a period of time and several calls I was informed to have my number RICA ed at a branch which I did. Three times once in potchefstroom and twice on the bluff but to no avail .I just couldn't get my number activated, even after switching the phone off for three days! After almost three months, and regular visits to the bluff foschini branch, the manager there told me to call the contacts manager Kate and gave me her email address . I received and email from her a few days later with a reference number to say they would activate it soon, but then we received several calls from her department to tryand contact us . eventually they got hold of me, only to inform me that my number had been re allocated to another man and that Mtn was to blame . Needless to say,I was livid and asked mtn about it and they said it had nothing to do with them. Now all my business messages are going to a complete stranger . This is ********** and rotten business proceedings. I'll never do business with this company again. I gave them 48hours to give my number back but no response whatsoever. Poor poor show from an *********** company.