sT
sipho T
1 reviews | Active since Feb 2015
04 Feb 2015, 18:28
bad service from one2one
I took a prepaid contract and over their agent. The fact that my number will be disconnected if I don't renew the contract was a shock to me. My number was fine when I took the contract. But now I have to Rica my number for the second time and have to wait 96 hours for activation. Anyone who has a contract or who decides to take one with them, just be careful, they bunch of ****** with no explanation, call centre agents are after your money commission. I have no contact now, how is that, Tfg has taken my cell number away for next 96 hour, don't be like me, think.
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Replies (1)Foschini's replyOfficial
05 Feb 2015, 11:22Hello sj1,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Best regards,
Foschini's reply05 Feb 2015, 11:22
Official
Hello sj1,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Best regards,
