Bad service from Foschini Beauty

I bought 2 perfumes online which was special ,buy the 2nd one n get 50% off my order came only to find out the giorgio armani my way they gave me is 50ml set not of a 90ml set dat i ordered , ive been on several calls with different agents they didnt log the incidents correctly they told me different stories like they dnt return perfumes as if im at fault here, Siphokazi has been trying to help me but till today Foschini beauty has not yet responded to my incident mind u they collected that incorrect item it is almost 3 weeks now there isnt feedback as to am i gonna get refund or a delivery of the correct item im so ****ed off with their service i had patience but now its gone , that is a terrible service.