DN
David N
1 reviews | Active since Mar 2015
13 Dec 2022, 10:16
BAD SERVICE
I am very disappointed with the service i am received from Foschini in Menlyn, i bought an Iphone for my son and we never used it as he was busy with exams then when he was done we gave him the phone to use but the phone is not charging and it has been 2 weeks now still there is not update or feedback from them and i am struggling to get hold of them, we need the phone urgently or they need to refund us
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Foschini's replyOfficial
17 Jan 2023, 14:49Dear David,
We would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could you contact us on *** to discuss your review and allow us to reiterate our apologies.
Kind regards, The Foschini Team
We would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could you contact us on *** to discuss your review and allow us to reiterate our apologies.
Kind regards, The Foschini Team
Foschini's reply17 Jan 2023, 14:49
Official
Dear David,
We would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could you contact us on *** to discuss your review and allow us to reiterate our apologies.
Kind regards, The Foschini Team
We would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could you contact us on *** to discuss your review and allow us to reiterate our apologies.
Kind regards, The Foschini Team