tM
thulelo M

1 reviews | Active since May 2013

24 Aug 2015, 19:31

Bad service always

AI'd like to express my disappointment and sadness on the level of service at foschini Soshanguve Crossing. I stay around Soshanguve but countless times iv went shopping at crossing the service is bad, I end up buying at WonderPark and menlyn. On Sunday morning I went looking for white jeans and a jump suit. When I was still looking at the jumpsuits the lady came took out the whole row and moved it to the other section of the shop, because they were reorganizing the store. From casual wear one side to formal wear on another. I had to follow her, wait for her to finish packing and then proceed with my shopping. When asking about sizes I got no response. When I tried to go fit my items, again I had bad attitude towards me. As if I was inconvenience the store. This has happened countless times, if not that we r treated like *********, followed all over the store like suspects of a crime. I agree the shop needs to take measures to ensure risk free. But the way they do it is offending on every level. I was there with my mom and sister but we had to leave because of being uncomfortable. <br> <br> I ask that u sort out the service issue at Soshanguve Crossing. As a foschini account holder.

0
Replies (1)
Foschini
Foschini's reply25 Aug 2015, 09:16
Official
Hello thulelo,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.