LG
Liezel G
1 reviews | Active since Mar 2015
23 Apr 2015, 07:14
Bad Service
I logged a complaint on hello peter on the 30/3/2015 still i have received no feedback from the Foshini group which i think is bad customer service and pathetic service. The least you could do is give feedback.<br> <br> Complaint below:<br> I had a sport scene account 10 years back, fell on bad times and was handed over. I fully paid back the account and was told after two years that the record will fall away then i can apply for a new account. 10 years later and they still dont want me to open a new account. I mean seriously you going to keep that against me forever.<br> <br> When you ask the call center for assistances they transfer you all over and no one can assist.
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Replies (1)Foschini's replyOfficial
23 Apr 2015, 12:27Hello Tyler4mikyle,
Thank you for contacting us and bringing this to our attention. It is rather disappointing that you had this experience and we truly apologise for the inconvenience caused.
I will do a urgent follow up with the customer service dept
reference number: 18606
Thank you for contacting us and bringing this to our attention. It is rather disappointing that you had this experience and we truly apologise for the inconvenience caused.
I will do a urgent follow up with the customer service dept
reference number: 18606
Best regards,
Foschini's reply23 Apr 2015, 12:27
Official
Hello Tyler4mikyle,
Thank you for contacting us and bringing this to our attention. It is rather disappointing that you had this experience and we truly apologise for the inconvenience caused.
I will do a urgent follow up with the customer service dept
reference number: 18606
Thank you for contacting us and bringing this to our attention. It is rather disappointing that you had this experience and we truly apologise for the inconvenience caused.
I will do a urgent follow up with the customer service dept
reference number: 18606
Best regards,
