bad service
My name is immaculate Mahlangu I was at foschini maponya mall with an intention of buying a tablet, I was told that the person who deals with cellphone is on leave and they can't help me I must come back after an hour, I felt I was not being valued as a customer they don't care .how is it my fault that they only hired one person to deal with cellphone .I'm angry disappointed I have a foschini account since 2006
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Foschini's replyOfficial
13 Jan 2016, 16:33Hello futhiimma,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,
Foschini's reply13 Jan 2016, 16:33
Official
Hello futhiimma,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,